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SEE OUR COMPUTER GLOSSARY!!

A HDD or Hard Disk Drive” is the device that holds all of the information on your computer, including the operating system (“OS” such as Windows). 

Traditionally (that is, until SSDs, discussed below), the drive is comprised of a hard metal disk (“platter”) and an actuator “arm” that is magnetically maneuvered across the spinning disk in order to access the information stored on the drive.  The nearly weightless  suspension arm hovers above the magnetic disk spinning as fast as 7,200 revolutions per minute.  The arm holds a recording head the size of a pepper flake, which sits above the disk at a height measured in nanometers - less than the ridges of a fingerprint.  Each disk drive contains more than 200 parts, most of them designed for specific models.  Many of the suppliers are family-owned businesses that manufacture one-of-a-kind industrial molds or specialty chemicals. The data is retained on the disk even when the HDD is off (as opposed to cache or RAM).  Until the  summer, 2011 flooding in the northern area of Bangkok, Thailand where many of the plants are located which increased demand and therefore prices, hard drive prices had dramatically fallen.  For example, a megabyte of storage in 1981 cost $40. In 2011, it had fallen to one-tenth of a cent!

Hard drives organize their user stored data into regions of the magnetic media called blocks.  These blocks are, in turn, located in regions of the disk called a sector. These drive sectors are located along the concentric tracks on the surface of the disk.  Within each sector is also located a servo and error correction information that allows the magnetic heads to stay on track so that they can read and write data, and for the electronic channel to recover the data without errors.  The sectors also contain information that allows the file system to reassemble the data blocks into computer files.  While a sector is the smallest unit that can be accessed on a hdd, a cluster is a slightly larger unit that is used to organize and identify the files on a disk.  Most files take up several clusters of disk space.  Each cluster has a unique ID, which enables the drive to locate all the clusters on a disk.  After reading and writing many files to the hdd, some clusters may remain labeled as being used although they contain no data.  These are called lost clusters and can be fixed using Windows Scan Disk or the Mac Utility program; also defragmentation can help free up additional hdd space. [Now you know what the report is talking about when you run the Windows ScanDisk utility.] 

See also the definitions in the Glossary for the boot sector and the MBR (“Master Boot Record”), typically the first sector in the first partition in the drive which starts the operating system.  And also for an understanding of S.M.A.R.T., the technology that monitors disk drives to warn about impending disk failure.

For the past 30 years, the size of the sectors on the hard drive was limited to 512 bytes for most OSs, including Windows and the ATA interface.  Recently, Linux and other open-source developers have led a standards effort to create a 4,096 byte sector standard often referred to as the 4K sector.  This 8x increase in sector size would increase formatting and operating efficiency of the newer, larger drives, especially by allowing for a more robust ECC (Error Correcting Code), critical to creating high area drive densities, and is probably long overdue.

HDDs come in different capacities, speeds and connections (e.g. IDE, SCSI, SATA; speeds starting at 5400rpm, then 7200 rpm [most common] then 10,000, 12,500 or even 15,000rpm for server drives; capacities from 40Gbs to 10 terabytes, the most common these days about 500Gb); See definitions in the Glossary.  Also, read about Solid State Drives (SSDs) and Hybrid drives, which have both benefits and drawbacks. Click HERE for some interesting history about hard drives by PC World Magazine.  Also, for those businesses that don’t want to protect their data by migrating it to the CLOUD, there are also lines of fire and flood resistent hard drives (offering, for example, 30  minutes of fire protection up to 1550 degrees fahrenheit and 72 hours of immersion protection in up to 10 feet of water.  See ioSafe drives for between $250 - $600. 

Finally, drives can get quite HOT.  Particularly those on laptops.  Make sure that they’re properly ventilated (and dust free), otherwise they may crash.  That’s why many laptops must be put on cooling “pads” if they’re used all day - the heat will cause shut-downs.

See the LINKS page for a short history and deconstructed photos of an actual HDD like the one below:

first hard drive

DISK DRIVES:  THE PAST

old magnetic drum drive
old tape drive

The first hard drive was shipped by IBM in the RAMAC 305 system.  It was the size of 2 refrigerators, used 50 24” platters spinning at 1200 rpm and cost $50,000 for all of 5Mb of storage.

Uniservo tape drives as used on the Univac 1 computers in the 1950s

Back in the 1950s magnetic drums like this were used to read and write data

DISK DRIVES:  THE PRESENT

HDD Photo

An example of the newer SATA hard drives which hold about 500Gb [IDE (PATA) drives are being phased out, used mostly in older computers]

DRIVE JUMPERS, PINS AND CABLES

classic connectors

Photo Credit: Windows Secrets

From left, back of drive (either HDD or CD/DVD) on IDE (PATA) drive:  (1) power pins, (2)jumper pins(3) drive cable pins

ON IDE DRIVES, MULTIPLE DRIVES MUST BE SELECTED BY JUMPER:

MASTER (SOLE DRIVE)

SLAVE (SECONDARY DRIVE)

CABLE SELECT (COMPUTER DETERMINES ORDER)

pin labels

Photo Credit: Windows Secrets

DISK DRIVES:  THE FUTURE

ssd

Solid State Drive (“SSD”) can hold terrabytes of data without any mechanical activity

Photo Credits:  Tech Republic

Hybrid SSD1

Hybrid Solid State Drive (Seagate Momentus line) combines SSD with high speed spinning drive for performance advantages at lower cost

DO ONLY IDE DRIVES HAVE JUMPERS?

NO.  SCSI DRIVES (BOTH 50 (LESS THAN 18gB) OR 68 PIN OR SCA) DO, NUMBERED A0, A1, A2 AND A3, AS WELL AS A4 FOR SCSI WIDE DRIVES (UP TO 15 DEVICES)

  HOWEVER, SATA and SSD DRIVES MUST EACH HAVE THEIR OWN CABLE, WHILE IDE AND SCSI DRIVES CAN SHARE A CABLE, THEREFORE THERE ARE NO CABLE SELECTION JUMPERS ON SATA & SSD DRIVES [although some SATA drives do have jumpers to limit the speed if the motherboard is not capable of adjusting automatically, and some SSDs have jumpers to short the drive for erasure]

Why do hard drives fail?

If you’ve followed the discussion above, you realize that your hard drive is a mechanical device, much like a motorized record turntable.  It is not a matter of “if” but of “when” it will fail.  Many factors can cause failure, often a combination of factors, among them:

- Age and use (mechanical degradation).

- Physical damage, e.g. excessive vibration, heat buildup from poor ventilation.  Also, sudden changes in temperature or even humidity.

- Static electricity (damages the drives circuit board) or electrical surge.

- Abuse (floating only a micron above the platters where the data is stored, the drive heads can easily be offset by a sudden jarring movement or ongoing vibration)  Many laptops, such as Toshiba brand laptops for example, have special sensor software built in to the computer to “park” the drive head automatically if it senses vibration, to protect the drive disk from damage.

- Even software can cause failures, including bad firmware or malware.

When do hard drives fail?

Of course, there’s no hard and fast rule here, but there are some guidelines.  Most drives fail either almost immediately (due to latent manufacturing defects) or after a long period of usage (they just wear out).   In between, drives can fail due to usage problems (dropped laptop, hit by power surge, bad power supply, or even viruses).  So, they can fail at any time.  You should always be prepared, protecting your data by backing it up as if a crash is imminent.  That way, you’ll have no nasty surprises.

How do you know when your hard drive is failing?  Here are a few signals - -

1.  If you hear a “ticking” or a “clicking” (the so-called “click of death”) coming from your drive.

2.  If you get a boot message that says anything about SMART.

3.  If you get the Microsoft Blue Screen of Death, either on boot or otherwise.

4.  If you get a boot message that your machine can’t find the operating system.

5.  You have to re-boot more than once to access the operating system because it freezes or locks-up when trying to load.

6.  Saved files mysteriously disappear.

7.  You experience performance degradation, especially when saving and opening files.

What do you do when your hard drive is failing?

This is the time to call for professional help.  You CAN’T fix this yourself.  Call Computer Coach, but FIRST:

SHUT DOWN THE MACHINE. 

DO NOT START IT UP AGAIN (AS IT MAY BE THE LAST TIME IT CAN BE STARTED AND YOU MAY LOSE YOUR DATA IF IT COMPLETELY CRASHES).

DO NOT USE RECOVERY SOFTWARE OR CHKDSK.  CHKDSK, FOR EXAMPLE, IS DESIGNED TO ASSURE THAT YOUR DRIVE IS WORKING PROPERLY WITH LITTLE REGARD FOR YOUR DATA, AND RUNNING IT COULD RESULT IN DATA LOSS.  RECOVERY SOFTWARE WILL NOT WORK ON A PHYSICALLY DAMAGED DRIVE, AND MAY MAKE THE SITUATION MUCH WORSE. 

CALL FOR HELP AS QUICKLY AS POSSIBLE. DATA RECOVERY AFTER A COMPLETE CRASH CAN BE TIME CONSUMING AND EXPENSIVE.  YOU CAN’T FIX THIS YOURSELF.

FAQ:  What’s that little hole on your HDD do that says “Do not cover this hole”?  Is it kind of like that tag on your mattress that says “do not remove under penalty of law?”  Sort of, but this really is directed at the end user, not the seller:  First of all, it’ll invalidate your warranty, because you’ve tampered with the HDD.  The generally accepted explanation is that it is a “relief valve” which has to stay open in order to equalize the pressure between the inside of the drive and the outside.  As the drive spins, it forces air out through the hole and creates a difference in pressure which has to be stabilized, otherwise it may be damaged.  I don’t recommend this, but if you ever happen to be holding a drive when it starts up or powers down, you’ll feel a tremendous “pull” from the centrifugal force.

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FAQ:  Who is General Failure and why is he reading my hard disk? I believe he’s the brother of General Insurance, the cartoon mustached general in the TV car insurance ads.  He doesn’t travel with a penguin.

General Insurance

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