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I thought that the “universal” chargers manufactured by Powermat and WildCharge were going to make it easier to charge all my mobile devices. Just stick your phone, iPod, iPad on the charger when you get home and let it charge. Not exactly. Most devices require some sort of retrofit. Seems that for devices such as the iPhone, Blackberry, Nintendo and iPod Touch, you have to get either a special (larger, thicker) battery door, case or dongle. Doesn’t that defeat the point?
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Talking about traveling with your phone, try and conserve battery life. Searching for a signal drains battery life a lot, so don’t forget to either turn your cell phone off or put it into Airplane Mode, before traveling, or else it’ll search for a local signal until you return home.
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Traveling outside of the U.S. with your cell phone? BEWARE if you travel internationally with your cellphone! If you don’t turn off your data apps, like the radios on your Windows mobile devices, they will continue to download data, in addition to your high per-call roaming charges. Also, if your phone automatically checks your email every 15 minutes, your bill may be a big surprise, easily topping $1000! There are ways around this. Verizon and Sprint (which use CDMA, not the GSM technology favored by Europe) will lend you a phone if you’ve been a subscriber for over 6 months. Or you can buy an inexpensive phone from Telestial or PlanetOmni for less than $50. You may also be able to change your rate plan with your current carrier to account for your travel. Or possibly you may be able to obtain a special SIM card for your phone (unless, of course, you have a carrier like Verizon, which doesn’t use such cards). You can sign up for VoIP services from Skype or Boingo to reduce your costs. Finally, you can always use a calling-card, some of which have discounted rates for international calls. Just be sure to make plans ahead of your trip if you need to be connected from outside the country.
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We all expected that, as cellphones and VoIP became more common, malware and viruses would eventually arise on these devices. And they are. For example, for users of Skype, there can be worries about the W32/Pykse.worm, which uses Skype for spreading. Also, the PWS-Pkyse Trojan, which attempts to steal Skype user names and passwords (this one masquerades as a “Skype-Defender” plug-in for Skype). Cellphones have been infected by the commwarrior virus around the world, also the RavMonE.exe virus. In late 2009, Kaspersky Lab reported a new malicious program that steals money by taking over Nokia phones and making small charges to the owners’ wireless accounts. Also in late 2009, an Australian student created an experimental worm that infected iPhones adapted to run unauthorized Apple software; it didn’t cause any damage, just installed a photo of 80’s pop star Rick Astley. It can only get worse, so be vigilant! See this LINK to learn how to disinfect your cell phone if you get a virus. Also, recognizing that this threat is increasing, various companies are starting to offer protection - Lookout (a startup), Symantec, Research In Motion, among others, are starting to get out the message. If in doubt, or you’re afraid you’ll ruin your computer or phone, call a pro!
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We have all experienced situations where we are attempting to talk on our cell phones and the reception has become garbled or lost. Many times we discover that one or both cellphones to the connection have lost or diminished the signal because a user has moved within a steel building or is slightly out of range or between tower signals. It’s annoying, and it usually happens with the same person more often than not. For these situations, there is a fix. There are many providers of so-called cell phone signal boosters, tiny plug-in units that can be plugged in between your cell phone and your office, home or car that boost the signal coming or going to the cell phone up to about 15dB. So, if you’re one of those people that can’t receive or even send calls on your cell phone at home or at work or while traveling (e.g. a home in the mountains), check out these devices, which range between about $30 and $250, by Googling “cell phone signal boosters.” I don’t have any recommendations, as I’ve never personally tried any of them. I’ve been getting lots of promotional e-mail from PCWorld, which is promoting zBoost Signal Boosters, which claims to boost cell phone, aircard and 3G signals.
For those of you MacGyver types, here’s link to a site that provides you with various homemade devices (twist ties, beer cans, etc.) that you can build to create your own cell phone booster - Click HERE.
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Don’t always trust caller ID: It’s sad, but you can’t always assume that your caller ID is really who it says it is. “Spoofing,” which is cloaking the caller ID to make it look like someone else is calling, is on the rise and can be illegal. (Not always - it’s o.k., say, if doctors or domestic violence shelters want to spoof their actual identity to maintain confidentiality and privacy.) It’s so bad that the FCC has adopted rules that set significant fines for phone spoofing - $10,000 per incident and up to $1 million for ongoing violations. Click HERE for the FCC info.
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Check WirelessAdvisor.com for comprehensive, up-to-date and unbiased wireless communication service information. It provides lots of answers to questions about selecting a wireless carrier, definitions, etc.
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Talking about cell phones, particularly smart phones, if your cell phone is your life, don’t forget to back it up! If your phone stores your apps, calendar, e-mail, downloads and settings, they will be lost, just as they are lost on a computer if the hard drive crashes. Recently, I was installing my Blackberry onto Windows 7 and, in the middle of downloading my data into the Blackberry Desktop software, Comcast service was interrupted. My phone literally became a non-functional brick, all of my software was lost. I was lucky: Only a couple of weeks earlier, I had backed up my phone to my computer and all I had to do was restore it, with very little data loss. If I hadn’t been able to the result would have been catastrophic to my business, particularly since the scheduling software on this site connects to my e-mail and Outlook calendars on the phone and the server. Only a couple of years ago, you had to bring your phone into a service center to back it up. Later you had to pay for the service on a monthly basis on-line. Now, for some phones at least, it’s easier and its free. It only takes a few seconds, but can save you unbelievable anguish - use your phone software to create a backup! Or get independent software if it doesn’t come with it. If your employees are using smartphones in your business, you should make it an office policy and part of your disaster recovery plan to schedule backups on a regular basis, just like your computer (which really what it is). Also, an automatic disable ability if the phone is lost.
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Do you want to save copies of your cell phone text messages? Perhaps for a court action, or to use as proof of cyber-bullying, or just to remember what you said for business or personal reasons? If you have an e-mail account, use your menu button, then select “send to” and send the message to your e-mail address (or someone else’s, if you don’t have one). Cell phone providers keep a few days of data, but won’t release it without a court order. If the data is that important, you’ll have to get one.
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The 2010 J.D. Power customer satisfaction figures for cell phones have been released, and it’s pretty much the same as last year: T-Mobile finished first, AT&T last, Verizon near the top. Customers who spoke to an actual representative vs. an automated system and retail store service vs. internet scored higher in customer satisfaction as well. It’ll be interesting to see how the merger between T-Mobile and AT&T (if approved) affects the scores. Still, this is good information for you if you’re planning to by a cell phone. In my experience, both the equipment and the network have to be excellent for your reception to be high. You should check both out. For example, my Motorola dual-band, tri-mode phones with Verizon consistently beat my friends cheapo cell phones with Sprint, although they cost less! Sometimes you do get (only) what you pay for.
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Cell phone jailbreaking, unlocking & tethering: 20111 - Recently carriers (AT&T and Verizon in particular) have been cracking down on “tethering.” Tethering is using a cell phone to get a laptop onto the Internet. This is typically done one of two ways: First, by using free tethering apps (like MyWi) on jailbroken or rooted cell phones. Second, by using an unlocked, unbranded cell phone. For a phone to be unlocked, you have to have a phone with a SIM card. That limits you carriers which operate on GSM technology, currently only AT&T and T-Mobile. Verizon, Sprint and most other carriers use CDMA technology and don’t have SIM cards. It should be “unbranded,” meaning that it doesn’t use a particular carrier’s “firmware” (the software that operates the phone) so that the carrier can’t determine whether you tether your phone (so-called “tether tattling”). An “unlocked” phone is a new phone that is not technologically tied to any particular carrier’s network. A new unlocked phone is much easier to tether than an unbranded phone. [These phones aren’t particular easy to get in the U.S., but if you work at it, you can pick one up on the Internet, either direct from a carrier or through other sources. Be careful if you purchase from eBay or Craisglist - claims of unlocking are difficult to verify. But most are manufactured for the overseas market, so make sure you get the right radio frequency (“band”) that your proposed carrier uses and, if you travel internationally, that it has “quad” or “penta” band.] Once you have the phone, you must replace the carrier-supplied firmware with third party firmware. You’ve got to be sure that all the carrier software has been completely removed. If you have an Android phone, you may have to root your phone before installing something called a “custom ROM” such as CyanogenMod. “Rooting” your device means obtaining “superuser” rights and permissions to your Android’s software. With these elevated user privileges, you gain the ability to load custom software (ROM’s), install custom themes, increase performance, increase battery life, and the ability to install software that would otherwise cost extra money. Rooting is essentially “hacking” your Android device. In the iPhone ( and the AT&T) world, this would be the equivalent to “Jailbreaking” your phone. Basic difference: Jailbreaking a phone voids the warranty, but means that you can install third party applications on it that (Apple or AT&T, for example) might not want you to use. Unlocking means that any SIM card can be used on it and it can access another carrier’s system or parts or your carrier’s system that they don’t want to let you access. Illegal? Depends on whether you consider the phone yours to do with as you please or the firmware copyright protected property of the carrier. Finally, get a cheap data plan from AT&T or T-Mobile, one of the prepaid or month-to-month types with a large or unlimited data allowance. Still beware - after all this, if you constantly download movies or stream music, a carrier can follow the packet switching and see that you’re tethering. The penalty isn’t much these days if you’re caught, but it may increase now that the carriers are aware of the increasing abuse.
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Cell phone security tips: Don’t jailbreak your iPhone - because that breaks all of the security. If you have “locate and wipe” enable it. That way, if you lose and can’t find your phone, at least you can erase your data. Most important - set a passcode. At least it’ll slow down a thief. Don’t just use the default - that’s how the News Corp. hackers got into cell phones, assuming users were lzay. And some were.
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7/6/11: In an effort to stay ahead of the curve, Facebook announced that it will introduce video chatting through Skype. The new feature will allow users to send instant messages and video chat with their Facebook friends by clicking a button on their Facebook chat list or on a friend’s profile page. But it won’t allow group video chats or be available on mobile phones, as is the full Skype service. It is free for the time being. Similarly, while wireless companies have attempted to charge for text messaging as part of their data allotment, there are lots of new apps for smart phones which offer free text messaging services, such as GroupMe, Google Voice, Disco, Facebook, Beluga, Kik and WhatsApp. Some apps are even hard wired into the phone itself, such as Blackberry Messenger and Apple’s iMessage soon to to come out. This has become necessary as wireless carriers (Sprint being the last holdout) have done away with their unlimited data plans, forcing users to either pay per message or pay for unlimited texting service.
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Big Brother May Be Watching: Verizon Wireless updated its privacy policy the week of October 3, 2011 to allow the collection of your location data and the addresses of all of the web sites you visit on your mobile device. You’re automatically opted in to this policy. If you disagree, you can access your privacy settings on Verizon’s web site and change them.
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Other cell phone tips and tricks (may not apply to every carrier or phone manufacturer):
- You can usually type hyphenated words (you’re, don’t, didn’t, etc.) without the apostrophe, the phone will automatically add it.
- Blackberry: Hold down a letter to capitalize it.
- Double click a word to highlight it.
- Often, to view a document without opening a program, highlight the icon then double-click the spacebar to view it.
- To scroll down a web page, tap the space bar to scroll down one screen, shift key to scroll back up again.
- In a text, if you press the space bar twice at the end of a sentence, it will automatically add a period, space and a capitalized next letter.
- On the iPhone, the camera takes the photo only when the shutter button is released, so press it down, focus the photo, then release for a quick photo, it’ll reduce blur, too. And don’t waste the battery or the flash if your subject if more than 8 feet away!
- On most smart phones (e.g. Android), the “long-press” (LP) function (press and hold a hardware button, icon or word, rather than “tapping” it) saves you from the effort of scrolling through multiple screens to get where you want. For example: LP your Home key for a list of your most recently used apps; LP your search key to access the voice command system; LP the back key in a broswer to access bookmarks, history, etc.; LP on your desktop to create folders (like a right mouse click on your computer);
- Looking for a commercial phone number, call 800-BING-411 or 800-GOOG-411 or 800-55-0000, they’ll find the number and connect you for free!
--There are lots more shortcuts using LP, double-tapping and the like. So use your manual or search the web, they can be easily found.
-If you’re making the switch from iPhone to Android and are disturbed that you’ll lose your iTunes songs, there is help: DoubleTwist, a free downloadable app, will sync your songs, although it takes a little effort to use and may require converting from iTunes to iTunes plus to get all of them.
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